ProcessManager helped us imple-menting ISO 9001 and ISO 14001 at once!
“ProcessManager helped us implementing ISO 9001 and ISO 14001 at once!”
Over a one year period Kim Hjermind helped us building and implementing a management system for both ISO 9001 and ISO 14001 at once. Subsequently we passed the certification audit without any deviations!
With a solid structure and foundation in place we continued cooperation with focus on improving operational performance eliminating waste and improving customer satisfaction. We have also taking leadership to a new level including definition of strategic and operational goals. Kim has pursued both employees and management that even though they are performing well, there is always room for improvement.
Our company has never been in a better position. Roles and responsibility is defined, we measure effort, customer satisfaction and profitability and we have never been better prepared for the growth, that we want to accomplish.
The software program ProcessManager has been in integrated part of this journey, and it is now fully implemented in the company.